About Us
Driven by Desire to Support and Care
Welcome to Alwdo Assist, where we believe that everyone deserves compassionate, quality care that respects their dignity, independence, and unique needs. Our mission is to provide supported living and home care services that allow our clients to live fulfilling lives within the comfort of their own homes or in supportive, safe environments. We are committed to enhancing the quality of life for individuals and their families through personalized care solutions that promote independence, safety, and well-being.
Alwdo Assist is an innovative business that is driven by its desire to support and care for people in their own homes. The founder Mercy Obovu is driven by her personal story of her Mum’s kindness and care for abused people, especially women and children within her local community. When her Mum passed away, Mercy was determined to continue to work in care and continue her Mother’s legacy by creating a Companionship service under the umbrella of Alwdo Assists care and support service.
Mercy also brings over 21 years experience working with a large Local Authority advising people, including elderly customers on their welfare benefits claim and to maximise their income.
Who we are
Alwdo Assist was founded with the core belief that everyone should have access to exceptional, compassionate care. We are a team of experienced caregivers, healthcare professionals, and support staff dedicated to serving individuals of all ages and backgrounds. Our caregivers are highly trained, carefully vetted, and genuinely passionate about the well-being of those they care for. Each member of our team is committed to upholding the highest standards of integrity, respect, and empathy.
Our Services
We provide a range of Supported Living and Home Care services designed to meet diverse needs, including:
- Personal Care: Assistance with daily activities such as bathing, dressing, grooming, and mobility support.
- Household Help: Help with household tasks like meal preparation, cleaning, laundry, and shopping to ensure a comfortable living environment.
- Health and Medication Support: Assistance with medication reminders, monitoring health conditions, and coordinating with healthcare providers.
- Companionship and Social Engagement: Providing company, conversation, and engagement in activities to reduce loneliness and improve emotional well-being.
- Specialised Care: Tailored support for individuals with unique needs, such as dementia care, physical disabilities, and chronic health conditions.
We understand that each client is unique, so our team works closely with clients and their families to create personalized care plans that address their specific goals, preferences, and requirements.
Our Mission and Values
Our mission is simple yet profound: to support individuals in leading lives of dignity, independence, and joy. To achieve this, we are guided by our core values:
- Compassion: We treat every client with warmth, kindness, and respect.
- Integrity: We are honest, transparent, and accountable in all that we do.
- Excellence: We are committed to providing high-quality care that exceeds expectations.
- Empowerment: We encourage and support clients in maintaining control over their lives and care.
Why Choose Us?
Choosing the right care provider is a deeply personal decision. At ALWDO Assist, we strive to make this choice easier by offering:
- Experienced and Compassionate Caregivers: Our caregivers undergo rigorous training and background checks and are chosen for their dedication to quality care.
- Flexible, Tailored Services: We understand that care needs change over time, so we offer flexible options that can be adjusted as needed.
- Family-Focused Approach: We work closely with families, ensuring open communication and regular updates for peace of mind.
- Commitment to Quality and Safety: Your loved one’s health, safety, and comfort are our top priorities. We adhere to all regulations and best practices for care services.
Digital Care Management Software
We use sophisticated Care Software to log in care and support, designed to improve outcomes and evidence progress. Our software documents every step of care delivery, record management, medication administration and Appointments scheduling.
Get in Touch
Whether you’re seeking care for yourself or a loved one, we’re here to help. Contact us to discuss your needs and find out how our supported living and home care services can make a difference. We’re ready to walk this journey with you, providing the support, companionship, and assistance you need every step of the way.
