FAQs | Alwdo Assist Supported Living & Home Care

Question 1

What is Alwdo Assist?

Accepted Answer

Alwdo Assist is a CQC-regulated supported living and home care provider. We work with adults across the UK who have care and support needs relating to mental health, complex needs, autism, physical disabilities, and behaviours that challenge.

Question 2

Is Alwdo Assist regulated?

Accepted Answer

Yes. Alwdo Assist is registered with and regulated by the Care Quality Commission (CQC) — the independent regulator of health and social care in England. We have been rated Good by the CQC.

Question 3

What is supported living?

Accepted Answer

Supported living is a model of care that enables adults with care and support needs to live as independently as possible — in their own home or a shared property — with the right level of support around them. The person holds their own tenancy and receives support from a care provider like Alwdo Assist.

Question 4

What home care services do you provide?

Accepted Answer

We provide a range of home care services including personal care, medication support, companionship, housekeeping, live-in care, and hospital discharge support.

Question 5

Can I choose my carer?

Accepted Answer

We do our best to match each person with the right carer — taking into account skills, experience, personality, and, where needed, language. We believe the right match makes a real difference to the quality of care.

Question 6

How do I arrange home care?

Accepted Answer

Contact us to discuss your needs. We will carry out an assessment to understand the level and type of support required, and work with you to create a personalised care plan.

Frequently Asked Questions

About Alwdo Assist

Supported Living

Home Care

Quality & Safety

Still have questions?

Frequently Asked Questions

About Alwdo Assist

What is Alwdo Assist?

Is Alwdo Assist regulated?

Where does Alwdo Assist operate?

How do I get in touch with Alwdo Assist?

Supported Living

What is supported living?

Who is supported living suitable for?

How is supported living funded?

What properties do you have available?

Can someone move into supported living from a residential care home?

Home Care

What home care services do you provide?

How do I arrange home care?

How is home care funded?

Can I choose my carer?

What happens if my regular carer is unavailable?

Quality & Safety

How do you ensure the quality of your care?

How are your staff trained?

Are your staff DBS checked?

What happens if I have a concern or complaint?

How do you keep people safe?

Still have questions?